1. Introduction

XIYAO AUTO PARTS ("we", "us", or "our") values your privacy protection. This Privacy Policy explains how we collect, use, store, and protect your personal information, and how you can exercise your privacy rights.

Please read and understand this Privacy Policy carefully before using our services. By using our services, you agree to our processing of your personal information in accordance with this policy.

2. Information Collection

We may collect the following types of information:

2.1 Information You Provide

• Contact information: name, phone number, email address
• Company information: company name, address, position
• Inquiry information: product requirements, procurement quantity, delivery region
• Other information you provide through forms, emails, or phone calls

2.2 Automatically Collected Information

• Device information: browser type, operating system, IP address
• Access data: pages visited, time spent, click records
• Cookie information: used to improve user experience and website functionality

3. Information Use

We use the collected information for the following purposes:

• Process and respond to your inquiry requests
• Provide customer service and technical support
• Send product updates and promotional information (with your consent)
• Improve website functionality and user experience
• Conduct data analysis and business optimization
• Fulfill legal obligations and protect legitimate rights

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• With your explicit consent or authorization
• With service providers (such as logistics, payment processing) bound by confidentiality obligations
• As required by laws, regulations, or government authorities
• To protect our legitimate rights and interests or user safety

5. Information Protection

We take reasonable technical and administrative measures to protect your personal information:

• Use encryption technology to protect data transmission security
• Restrict employee access permissions to personal information
• Regularly review information collection, storage, and processing practices
• Implement physical, electronic, and managerial measures to prevent information leakage

6. Your Rights

According to relevant laws and regulations, you have the following rights:

• Right of access: Request access to your personal information we hold
• Right of correction: Request correction of inaccurate personal information
• Right of deletion: Request deletion of personal information under certain circumstances
• Right to withdraw consent: Withdraw previously given processing consent
• Right to complain: File complaints with regulatory authorities regarding privacy protection issues

7. Cookie Usage

We use cookies and similar technologies to:

• Remember your preference settings
• Analyze website usage
• Improve user experience

You can manage or disable cookies through browser settings, but this may affect the normal use of certain features.

8. Policy Updates

We may update this Privacy Policy from time to time. Updated policies will be published on the website, and significant changes will be notified to you through website announcements or other means. We recommend that you review this policy regularly to understand the latest privacy protection measures.

9. Contact Us

If you have any questions, comments, or suggestions about this Privacy Policy, or wish to exercise your privacy rights, please contact us through the following methods:

• Email: privacy@xiyao-auto.com
• Phone: +86 137 2670 1214
• Address: XX Industrial Zone, Ruian District, Wenzhou City, Zhejiang Province